We guide organizations through meaningful transformation by integrating co-creation, empathy, and experimentation into the way change is designed and implemented.
Transformations often fail not because the strategy is wrong, but because people weren’t part of shaping the journey. Human-centered transformation integrates design thinking and empathy into the way organizations lead change, ensuring people are part of creating the future. Our approach puts employees and stakeholders at the center — building ownership, alignment, and momentum from the inside out.
As former Accenture consultants we have real-world transformation experience and are passionate about inspiring lasting behavior change.
YOUR KEY CHALLENGES
We’re embarking on a major transformation — how do we ensure our people are engaged and aligned throughout the journey?
Our HR model no longer reflects how our business operates — how do we redesign it for today’s world of work?
How can we move from top-down change management to genuine co-creation?
We want to shift our culture, but we don’t know where to start.
How do we build change capability across (leadership) teams?
How We Help
Transformation Strategy & Design
We co-create transformation strategies (e.g. AI adoption) that align business goals with people needs, ensuring engagement and ownership from the start.
HR Operating Model Re-Design
We guide your HR team through a collaborative redesign process that strengthens delivery, builds design capability, and embeds a human-centered mindset across the function.
Human-Centered Change Management
We apply design thinking and behavioral science to guide your organization through change that sticks.
Culture & Mindset Shaping
We help leadership teams define the cultural shifts required to enable new ways of working.
Leadership & Team Coaching
We develop change leadership capability, empowering executives and managers to lead transformation with empathy and clarity.
FEATURED CLIENT STORY: HYBRID WORK TRANSFORMATION
Challenge: A Global Tech Scale-up (3,500-employee company providing a B2B technology platform) was embarking on a journey to re-imagine the post-pandemic workplace for their employees who are distributed across six countries. The Chief People Officer envisioned up-skilling her HR team in design thinking to enable them to co-create human-centered people programs.
Approach: We led the client’s 20-person HR team through a four-week design thinking capability building experience using a real-life project (re-imagining career growth). During the discovery workshop the team identified the opportunity space. They then conducted employee interviews which served as an input into the ideation workshop where the group converged on a solution they wanted to prototype. Since then (with coaching support from us), the HR team has successfully applied design thinking to a variety of projects. The Chief People Officer subsequently asked us to partner on the company’s hybrid work transformation. We kicked off with an executive visioning workshop to co-create hybrid work principles. We then collaborated with the HR team to translate these principles into employee communication and manager enablement activities.
Impact: Since our engagement, the client's hybrid work approach has received external “best place to work” recognition.
“talent.imperative designed and facilitated an engaging design thinking capability experience for HR. My team members are excited about applying it to their work, supported by Nicole. The feedback I received from our executive team after Nicole guided us through the hybrid work visioning workshop was that it was extremely helpful in facilitating this important conversation and that it also illuminated areas where we were not yet aligned. I continue to rely on Nicole’s coaching when it comes to re-imagining our future of work strategies.”
Let’s co-design a transformation journey your people will believe in!